Last Updated: June 08, 2026

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how applicable laws protect You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

For purposes of this Privacy Policy:

Account means a unique account created for You to access Our Service or portions of Our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party.

Company (“Company”, “We”, “Us”, or “Our”) refers to:

Waxnook LLC
9701 Village Pl Blvd Suite 19
Brighton, MI 48116

Cookies means small files placed on Your device containing browsing history information and other website-related information.

Country refers to: Michigan, United States

Device means any device capable of accessing the Service.

Personal Data / Personal Informationmeans information related to an identified or identifiable individual.

Service refers to the Website.

Service Provider means third parties processing information on behalf of the Company.

Usage Data means information collected automatically through use of the Service.

Website refers to Waxnook, accessible at:

waxnook.com

You means the individual or entity accessing or using the Service.

We may collect:

· Email address

· First and last name

· Phone number

· Address

· State / Province

· ZIP / Postal Code

· City

Usage Data may include:

· IP address

· Browser type and version

· Pages visited

· Visit dates and times

· Device identifiers

· Mobile device information

· Diagnostic data

We use Cookies and similar tracking technologies to track activity and store information.

Cookies are small files placed on Your device. You may configure Your browser to reject cookies; however, some portions of the Service may not function properly.

Certain areas of the Website and communications may contain web beacons, pixel tags, and similar technologies.

Cookies may be:

· Session Cookies

· Persistent Cookies

Where required by law, non-essential cookies are used only after obtaining Your consent.

Type:Session Cookies

Purpose:Required for website functionality and authentication.

Type:Persistent Cookies

Purpose:Stores cookie preferences.

Type:Persistent Cookies

Purpose:Remember user preferences and settings.

We may use Personal Data for the following purposes:

Where required by law, We obtain consent before sending marketing communications.

By submitting forms, requesting services, scheduling appointments, subscribing, or voluntarily providing contact information, You may opt in to receive communications from Us.

Communications may include:

· Service updates

· Appointment reminders

· Customer support messages

· Marketing communications

· Educational content

· Promotional offers

Consent is voluntary and not required for purchases.

You may withdraw consent at any time.

Including monitoring usage and improving Service performance.

Managing registration and account access.

Fulfilling purchases and service agreements.

We may contact You through:

· Email

· Phone calls

· SMS

· Push notifications

· Service communications

If You provide Your phone number and expressly consent, We may send:

· Appointment reminders

· Service updates

· Customer support communications

· Promotional offers

Message frequency may vary.

Message and data rates may apply.

You may opt out anytime:

STOP— unsubscribe

HELP— assistance

Consent to SMS communications is not required for purchases.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, share, or distribute:

· SMS opt-in information

· Phone numbers collected for SMS purposes

· Text messaging consent information

All other categories of Personal Information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may send offers and promotions unless You opt out.

We may use information to:

· Respond to inquiries

· Schedule appointments

· Provide support

· Deliver requested services

· Communicate regarding requests

Information may transfer during:

· Mergers

· Acquisitions

· Asset sales

We may use information for:

· Data analysis

· Marketing effectiveness

· Trend analysis

· Service improvements

When submitting forms on Our Website:

Information may be used to:

· Respond to inquiries

· Schedule appointments

· Provide support

· Deliver requested services

· Communicate regarding requests

Marketing consent checkboxes determine promotional communications.

Consent boxes will not be pre-selected where required by law.

We maintain records of consent where legally required.

We retain Personal Data only as long as necessary.

· Duration of account relationship

· Up to 24 months after closure

· Support tickets: up to 24 months

· Chat transcripts: up to 24 months

· Analytics: up to 24 months

· Server logs: up to 24 months

We may retain information longer when necessary for:

· Legal obligations

· Legal claims

· Security purposes

· Backup systems

When retention periods expire, information is securely deleted or anonymized.

Information may be processed outside Your state or country.

Where required, appropriate safeguards are implemented.

You may:

· Access information

· Correct information

· Delete information

· Request deletion

Certain information may be retained where legally required.

Information may transfer during acquisitions or mergers.

Information may be disclosed when necessary to:

· Comply with laws

· Protect rights

· Investigate wrongdoing

· Protect safety

· Defend against liability

While We implement commercially reasonable safeguards, no system is completely secure.

Our Service is not directed toward children under age 13.

We do not knowingly collect Personal Data from children under 13.

If such information is discovered, We take steps to remove it.

We are not responsible for third-party websites linked from Our Service.

We may update this Privacy Policy periodically.

Updates become effective when posted.

If You have questions:

Email:admin@waxnook.com

Phone: (810) 273-4383